At max855, your privacy is not merely a legal obligation — it is a responsibility we take to heart. This document transparently explains how we collect, use, store, and protect the personal information of every member on our platform.
We take a comprehensive approach to protecting every member's personal data at every stage — from registration through to their final withdrawal.
All data transmitted between your device and max855 servers is protected with 256-bit SSL encryption — the same security standard used by leading financial institutions worldwide.
Member personal data is stored on secured servers with multi-layered access controls, intrusion detection systems, and regular backups. No sensitive information is stored in plain text without encryption.
Max855 has never and will never sell, rent, or transfer your personal information to third parties for marketing or commercial purposes. Your data belongs entirely to you.
Only max855 staff who require access to your data for service purposes are authorised to do so, and every access is recorded and continuously monitored by our internal audit system.
Max855 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular compliance reviews to ensure our policies and practices remain aligned with current legal requirements.
You have full rights to access, correct, delete, and manage your personal data held by max855. Data-related requests can be submitted to our support team at any time.
Max855 is committed to protecting the privacy of every individual who uses our platform. This Privacy Policy is designed to give you full clarity on how we handle your personal information — from the moment you first visit our website through your entire time as an active member of our platform.
This policy applies to all services provided by max855, including the official website at max855.onl, the mobile app for iOS and Android, and all account and service-related communications. By registering or using any of our services, you agree to the terms set out in this Privacy Policy.
Quick Summary: We only collect data that is truly necessary. We do not sell your data to anyone. You can request the deletion of your data at any time. Simple, transparent, and honest — that is how max855 operates.
This document is written in plain, easy-to-understand language so that every member can clearly know their rights without needing to navigate complex legal terminology. If you have any questions, our support team is available 24 hours a day, 7 days a week.
Max855 collects your personal information through several means, depending on the type of interaction you have with our platform. The following are the main categories of data we collect:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number | Identity verification (KYC) and legal compliance |
| Contact Information | Email address, phone number, residential address | Account communications, transaction notifications |
| Financial Information | Bank account number, bank name, transaction records | Deposit and withdrawal processing |
| Usage Data | IP address, device type, login records, gaming activity | Security, fraud prevention, service improvement |
| Technical Data | Browser type, operating system, cookie data | User experience optimisation |
| KYC Documents | Copy of identity card, bank statement, utility bill | Identity verification and AML compliance |
We only collect information that is genuinely necessary to provide you with a safe and quality service. We do not collect sensitive information such as health data, political views, or religious beliefs unless you choose to share them voluntarily through our support channels.
Did You Know? All KYC documents you submit are stored in an isolated and secured server environment, accessible only to the verification team who have undergone strict compliance training.
Every piece of information we collect is used for a clear and legitimate purpose. max855 uses your personal data for the following purposes:
We do not use your data for any purpose not stated in this policy without first obtaining your additional consent. Any use of your data for new purposes will be communicated to you through an update to this Privacy Policy.
You can manage your marketing communication preferences at any time through your account settings. Choose which notifications you want to receive and which to opt out of — entirely on your terms.
Max855 does not sell, rent, or transfer your personal data to third parties for commercial purposes. However, there are limited situations where we need to share certain information with other parties in the interest of platform operations and security:
All third parties we work with are required to adhere to data protection standards equal to or higher than our own. We do not permit third parties to use your data for their own purposes.
We continuously invest in digital security infrastructure to ensure your data is always protected. The technical and organisational security measures we implement include:
While we take all reasonable steps to protect your data, no digital system in the world can guarantee 100% absolute security. You also play an important role by keeping your account login credentials safe and not sharing them with anyone.
In the event of any security incident affecting your data, max855 is committed to notifying you within 72 hours of the incident being detected, in line with industry best practices for data protection.
Max855 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:
You can manage your cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality and user experience of the max855 platform. For the best experience, we recommend keeping essential cookies enabled.
Max855 only retains your personal data for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal requirements. The following are our data retention period guidelines:
Once the designated retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to your identity. This deletion process follows industry-standard procedures that ensure the data cannot be recovered.
As a max855 member and data subject under Malaysia's Personal Data Protection Act (PDPA), you have the following rights regarding your personal data held by us:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.
If any of your personal information is inaccurate or out of date, you have the right to request an immediate correction through your account settings or customer support.
You may request the deletion of your personal data, subject to legal obligations that prevent the immediate removal of certain records, such as financial records.
You have the right to object to the processing of your data for direct marketing purposes at any time, without needing to provide any justification.
You may request your personal data in a machine-readable format for transfer to another service provider of your choice.
In certain circumstances, you may request that we restrict the processing of your data while a data-related dispute or investigation is being resolved.
To submit any request regarding your data rights, contact our data protection team via Live Chat on the platform or email [email protected]. We will respond within 3 business days.
Max855 takes the protection of minors very seriously. Our platform is strictly for individuals aged 18 and above. We do not knowingly collect, store, or process any personal information from individuals under the age of 18.
If we find that a child's information has been collected without our knowledge, we will take immediate action to delete that information and close the account in question. Parents or guardians who suspect their child has registered on our platform are encouraged to contact us promptly.
If you know or suspect that someone under the age of 18 has used the max855 platform, please contact our support team immediately at [email protected] so that prompt action can be taken.
Max855 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or platform improvements. Any amendments will be published on this page with a revised update date.
For amendments that significantly affect how we handle your personal data, we will provide at least 14 days' advance notice before the changes take effect, via your registered email or in-account notification. This gives you sufficient time to review the changes before they apply.
Continued use of the max855 platform after the effective date of any amendment is considered your acceptance of the updated policy. If you do not agree with the amendment, you have the right to close your account before it takes effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to contact us directly. Our data protection team is ready to assist you at all times.
We are committed to responding to all privacy-related enquiries within 3 business days. For formal data rights requests under PDPA, processing time is up to 14 business days from the date a complete request is received.
Your privacy is our priority. We will never ask for your account password via email, phone, or Live Chat. Anyone claiming to be a max855 representative and requesting your password is a scam — please report it to us immediately.
Join over 500,000 Malaysian members who trust max855. Your data is safe with us — industry-grade encryption, no data selling, and full respect for your privacy rights at all times.